Case Management Assistant/Patient Care/Discharge Coordinator

Job Description

Job Description

Job Summary

The Case Management Assistant II provides administrative support to the Care Coordination department by coordinating discharge planning and transition-of-care activities. This non-clinical role focuses on skilled nursing facility (SNF) admissions and intake, communicating with providers, facilities, insurance contacts, families, and vendors to ensure timely patient placement and discharge.

Key Responsibilities

• Coordinate transition-of-care and discharge planning activities.
• Assist with skilled nursing facility (SNF) admissions and intake.
• Communicate with providers, SNFs, families, insurance contacts, and vendors.
• Gather, organize, and maintain patient and discharge documentation.
• Support timely patient placement and discharge processes.
• Maintain accurate electronic documentation.
• Prioritize multiple tasks in a fast-paced environment.
• Follow established workflows and escalate issues when appropriate.
• Work independently while supporting the Care Coordination team.

Required Qualifications

• High School Diploma, GED, or equivalent.
• 1+ year of recent healthcare administrative, care coordination, or related experience.
• Experience supporting healthcare operations or care coordination workflows.
• Strong computer, word processing, and electronic documentation skills.
• Excellent verbal and written communication skills.
• Strong organizational and time management skills.
• Ability to work independently and prioritize competing tasks.

Preferred Qualifications

• Experience with skilled nursing facility (SNF) admissions or intake.
• Experience working in a skilled nursing facility or post-acute care setting.
• Experience with insurance or payer coordination.
• Experience communicating with healthcare providers, facilities, families, and vendors.

Company DescriptionAlphaProTemps is specialized in providing "best-in-class" professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional & technical niches, vendor-on-site, and managed service programs.

Company Description

AlphaProTemps is specialized in providing "best-in-class" professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional & technical niches, vendor-on-site, and managed service programs.