Job Description
Job Description
The Front Desk Agent serves as the first point of contact for guests, ensuring a welcoming and efficient check-in and check-out experience. This role involves managing reservations, addressing guest inquiries, and facilitating smooth communication between guests and hotel departments to enhance overall guest satisfaction.
Responsibilities
- Greet and welcome guests upon arrival in a professional manner
- Perform guest check-in and check-out processes accurately and efficiently
- Manage reservations and update guest information in the hotel system
- Respond promptly to guest inquiries and requests
- Coordinate with housekeeping and maintenance departments to fulfill guest needs
- Handle billing and payment transactions accurately
- Maintain a clean and organized front desk area
- Provide information about hotel services, local attractions, and transportation.
How to Apply
If you Interested this position , Please send your email with resume to info@thecareer-builder. com
Thank you