Medical Scheduler/Patient Scheduling Coordinator/Admin Coordinator

Job Description

Job Description

Job Summary

Seeking a Scheduler II to support centralized home health scheduling operations. This role is responsible for coordinating patient visits, managing clinician schedules, responding to urgent scheduling needs, and ensuring timely patient coverage. The ideal candidate will have scheduling, dispatch, call center, or healthcare administrative experience and thrive in a fast-paced environment with changing priorities.

Responsibilities

• Schedule next-day patient visits based on clinician availability, coverage areas, productivity, and drive time.
• Respond to same-day visit requests, hospital discharges, new referrals, and schedule changes.
• Coordinate with patients, families, physicians' offices, clinicians, and internal departments.
• Maintain accurate scheduling records and documentation.
• Answer incoming calls and assist with scheduling-related inquiries.
• Monitor and adjust schedules to ensure efficient patient coverage.
• Protect PHI and comply with privacy, regulatory, and departmental guidelines.
• Manage multiple priorities in a high-volume, fast-paced environment.

Requirements

• High School Diploma or equivalent.
• Minimum 1 year of recent experience in scheduling, dispatch, call center, clerical, or healthcare administrative roles.
• Experience coordinating high-volume schedules with changing priorities.
• Proficiency in Microsoft Word, Excel, Outlook, and general computer applications.
• Strong organizational, communication, and problem-solving skills.
• Ability to work independently and handle multiple tasks simultaneously.

Preferred Qualifications

• Home health or healthcare scheduling experience.
• Dispatching, routing, logistics, or workforce scheduling experience.
• Knowledge of medical terminology.
• Experience supporting high-volume patient or branch operations.
• Strong customer service and communication skills.

Company DescriptionAlphaProTemps is specialized in providing "best-in-class" professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional & technical niches, vendor-on-site, and managed service programs.

Company Description

AlphaProTemps is specialized in providing "best-in-class" professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional & technical niches, vendor-on-site, and managed service programs.