Health Coach & Client Success Specialist

Job Description

Job DescriptionBenefits:

• 401(k)
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Parental leave
• Training & development
• Wellness resources

About the Opportunity
If you have boundless enthusiasm, a positive attitude, and a genuine passion for improving lives, we have a uniquely fulfilling career opportunity for you.
The Exercise Coach is a state-of-the-art, high-tech fitness and health studio, and we are expanding our team. We are currently looking for 23 full-time or part-time Specialists to join our Fremont location.
Our studio completely rejects traditional, old-school gym methods. Instead, we use proprietary, data-driven bio-feedback technology to deliver more results in two 20-minute sessions per week than a traditional gym does in hours. Because our concept is entirely novel, we do not require a traditional fitness background. We actually prefer a "blank slate"someone who is highly coachable, eager to learn our systems, and completely free of traditional weight-room baggage.
Our local clientele consists primarily of mature, affluent, and unconditioned adults who are looking for a safe, private environment. They do not want intense, high-impact trainers; they want empathetic mentors who listen deeply, communicate clearly, and make them feel safe.
What You Will Do (Responsibilities)

• Coach & Educate: Guide clients 1-on-1 or in small groups (24 people) through our proprietary tech-driven protocols, keeping a sharp eye on safety, proper form, and appropriate resistance levels.
• Drive Growth & Outreach: Actively manage and follow up with marketing leads via phone calls, structured emails, and text messages to schedule new studio consultations.
• Facilitate Consultations: Perform initial fitness evaluations, deliver clear educational presentations about our unique technology, and seamlessly transition prospective clients into active members.
• Manage Logistics: Track client progress utilizing our automated software platforms and handle daily scheduling for existing and prospective members.

Who You Are (Qualifications)

• An Exceptional Communicator: You genuinely love people. You are high-energy, an active listener, and highly comfortable conversing both in person and over the phone or text.
• Teachable & Adaptable: You are excited to learn a brand-new concept from scratch. We provide complete, best-in-class paid training and certification in our proprietary methods.
• Growth-Minded: You enjoy the fast-paced, nimble environment of a growing local team and love the daily process of winning over new clients.
• Respectful & Trustworthy: You understand that small details matter to a premium clienteleincluding punctuality, immaculate studio hygiene, a professional presentation, and zero arrogance.
• Educational Requirements: High School Graduate (Required) and a valid AED/CPR Certification (Required prior to finishing studio certification).

What We Offer (Compensation & Benefits)
Our coaches are paid reliably for the hours they work and are not dependent on unpredictable sales commissions. We offer a transparent, tiered compensation plan designed to reward your growth:

• Training Rate: $18.00/hour while completing your initial onboarding and proprietary certification.
• Certified Rate: $20.00/hour effective immediately upon completing certification and demonstrating the ability to run sessions independently.
• Growth Potential: A clear pathway to progress toward an aspirational goal of $25.00/hour as the studio expands and achieves profitability targets.

We take pride in offering some of the best benefits in the fitness industry:

• Comprehensive paid training and proprietary certification
• Paid Time Off (PTO) and Paid Holidays
• Performance-based bonus potential
• 401(k) plan participation with potential for company match
• Employee Assistance Program & dedicated wellness programs
• Exclusive national brand corporate discounts
• Free studio gym membership
• A clean, modern, and genuinely fun team environment

Schedule & Location

• Work Location: 43430 Mission Blvd. Suite 240, Fremont, CA 94539.
• Hours of Operation: MondayFriday 6:00 AM 8:00 PM; Saturday 7:00 AM 1:00 PM.
• Shift Flexibility: Candidates should be open to a variety of shifts based on client demand, including mornings (5:30 AM 1:30 PM), evenings (12:30 PM 8:30 PM), split peak hours (8:00 AM 11:00 AM / 5:00 PM 7:00 PM), and rotating Saturdays.

To learn more about our revolution in exercise science, check us out on YouTube or visit www.exercisecoach.com.