Job Description
Job DescriptionJob Title: Receptionist
Job Description
This onsite Receptionist role in Santa Clara, CA focuses on delivering an exceptional front desk experience while supporting daily office operations. You will serve as the primary point of contact for visitors and callers, manage guest check-ins, and coordinate meeting spaces to ensure a smooth and professional environment. This is a 3‑month assignment with potential for extension, working closely with a collaborative office and soft services team.
Responsibilities
- Serve as the first point of contact for everyone entering the building and create a professional, welcoming atmosphere at the reception area.
- Maintain a polished and friendly front desk presence that reflects the organization’s standards of service.
- Answer, screen, and direct incoming calls promptly and accurately to the appropriate contacts or departments.
- Greet and assist guests, clients, and visitors upon arrival, ensuring they feel informed and supported.
- Provide clear directions or personally escort visitors to their meeting locations when needed.
- Ensure all visitors are properly signed in, accounted for, and compliant with building access procedures.
- Respond to inquiries in person, by phone, and via email with a helpful, courteous, and solution-oriented attitude.
- Maintain a consistently high level of customer service to uphold and enhance the company’s professional image.
- Assist visitors and temporary staff with badge creation and access setup in accordance with security guidelines.
- Ensure security protocols are followed during visitor check-in and check-out, including accurate logging and badge return.
- Manage bookings for conference and meeting rooms using the designated scheduling tools.
- Coordinate meeting room setup to ensure spaces are prepared, clean, and equipped with necessary technology and materials before scheduled meetings.
- Collaborate with team members in office and soft services to support overall facility operations and guest experience.
- Perform general administrative and reception-related tasks as needed to support daily office functions.
Essential Skills
- 1–2 years of experience in a receptionist, administrative support, customer service, or related role.
- Strong customer service skills with the ability to interact professionally with guests, clients, and internal staff.
- Excellent punctuality and reliability, with a consistent on-time presence for scheduled shifts.
- Ability to work effectively as a team player within an office and soft services environment.
- Good verbal and written communication skills, with a clear and professional communication style.
- Professional appearance and demeanor appropriate for a front desk and client-facing role.
- Proficiency with Microsoft 365 applications, including Word, Excel, and PowerPoint.
- Experience using Outlook for email management and calendar scheduling.
- Familiarity with Microsoft Teams for chat, meetings, and collaboration.
- Competence with basic computer functions such as file management, printing, and internet browsing.
- At least a high school diploma or GED.
Additional Skills & Qualifications
- Experience in administrative support or office and soft services environments.
- Comfort working in a fast-paced reception area with frequent visitor and call volume.
- Strong organizational skills and attention to detail when managing visitor logs and meeting room bookings.
- Ability to follow security and access control procedures accurately.
- Confidence using virtual communication tools for coordination and potential virtual interviews.
Work Environment
This role is fully onsite in Santa Clara, CA, within an office and soft services environment. Standard hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. You will work at a staffed front desk as part of a supportive team, interacting regularly with employees, guests, and visitors. The position centers on front desk operations, visitor management, and meeting room coordination, using technologies such as Microsoft 365, Outlook, and Microsoft Teams, along with standard office equipment like computers, phones, and printers. The environment emphasizes professionalism, reliability, and high-quality customer service, and requires a professional appearance and attire appropriate for a client-facing reception area. This is a 3‑month assignment with the possibility of extension, and the selection process typically includes a phone screening and/or virtual interview.
Job Type & Location
This is a Contract position based out of Santa Clara, CA.
Pay and Benefits
The pay range for this position is $16.00 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Santa Clara,CA.
Application Deadline
This position is anticipated to close on Jun 14, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.