Full Time - Campus Stores Operations Assistant Manager

Aztec Shops, Ltd.

San Diego, CA, USA

Published: 6/14/2022

Retail

Job Description

Job Description

COMPENSATION:

Pay Rate: $25.00–$28.00 per hour

This represents the good faith estimate of the hourly wage range we reasonably expect to pay for this position upon hire, depending on factors such as the selected candidate's experience, training, education, job-related skills, internal equity, and operational needs.

In select cases, and depending on market conditions or exceptional candidate qualifications, compensation may exceed this range, provided it aligns with applicable law and our compensation policies.

Additional information about our compensation scales is available at: www.aztecshops.com/employment

SUMMARY:

Supports the daily operations of the Campus Stores locations by providing excellent customer service, maintaining merchandise presentation, and assisting with store operations. Works closely with the Operations Manager and team members to ensure a positive shopping experience for students, faculty, staff, and visitors. Assists with cashiering, stocking, part time schedule creation, promotional activities, and maintaining a clean and organized sales environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES DEPENDING ON LOCATION:

NOTE: The duties listed below are examples of the variety and general nature of those performed by employees in this job description. The list is descriptive only and should not be used for any other purpose. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This is not an all-encompassing list and additional duties may be assigned based on business needs. The responsibilities listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Provides exceptional customer service by assisting customers with merchandise selection, purchases, and general store inquiries.
Assists with daily sales floor operations, creating part time work schedules, ensuring policies and procedures are followed.
Operates cash registers and handles transactions accurately, including cash, credit card, and refund transactions.
Supports opening and closing procedures, including securing store assets, cash handling, and ensuring operational readiness.
Assists with stocking shelves, replenishing merchandise, organizing displays, and maintaining visual presentation standards.
Prepare and support bookstore promotions, events, and seasonal activities.
Maintain cleanliness and organization of sales floor areas, stockrooms, and cashier stations.
Responsible for consistently using UKG for scheduling, timekeeping and running payroll reports.
Supports inventory control efforts, including receiving shipments, tagging merchandise, and conducting inventory counts.
Monitors sales floor activity and reports on customer concerns, safety issues, or potential loss prevention matters to management.
Develops and maintains positive working relationships with customers, coworkers, vendors, student organizations, faculty, staff, and university personnel.
Assists other departments as requested by management.
Must comply with and ensure continued, consistent compliance with all company policies, and federal, state, and local laws/regulations including but not limited to: employment, safety, and health.
Other duties as assigned.

Job Requirements

MINIMUM EDUCATION, TRAINING AND EXPERIENCE REQUIRED:

The minimum requirement for applicants is an associate’s degree or trade/vocational school with a focus on retail management; plus, at least three years related experience and/or training; or equivalent combination of education and experience.

Must be computer literate with knowledge of Microsoft Office products. Strong communication, interpersonal skills, and organizational skills are required.

MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS

LANGUAGE SKILLS:

Must be able to read, write, and understand English. Requires the ability to follow verbal and written instructions, guidelines, and objectives.

Requires the ability to read, comprehend, analyze, and interpret general business information, governmental regulations, and technical/trade journals.

Requires the ability to write reports and communicate effectively using telephonic, written, and electronic means. Requires the ability to effectively and respectfully present information one-on-one, small, and large group situations to customers, management, and employees of the organization.

MATHEMATICAL SKILLS:

Ability to calculate figures and amounts such as discounts, interest, and percentages. Ability to apply concepts of basic math; adding, subtracting, dividing, and multiplication.

REASONING ABILITY:

Demonstrated ability to interpret and apply instructions presented in written, verbal, or diagrammatic form. Skilled in resolving problems involving multiple concrete variables within standardized situations. Possesses strong analytical, quantitative, organizational, and management capabilities.

MANUAL DEXTERITY:

Must be able to utilize a computer and Point of Sale (POS) terminal. Requires the ability to use a variety of office machines and equipment.

PHYSICAL COMMUNICATION:

Must have the ability to talk/express and/or exchanging ideas and hear/perceiving sounds.

PHYSICAL DEMANDS:

Must be able to operate office equipment such as computers, copy machines, and fax machines. While performing the duties of this job, the employee is frequently required to stand and/or walk/move; handle objects; keypad or paper and books. You must be able to move, lift, or carry heavy objects or materials for up to 25 pounds. Specific visual abilities required by this job include close vision, peripheral visions, distance vision, and color vision for extensive reading and interpretation of reports and documents.

WORKING CONDITIONS AND HAZARDS

Work is regularly performed in both a traditional office setting and open sales floor workspace. There may be exposure to airborne particles created from incoming boxes, merchandise, and textbooks. The noise level in the work environment is usually moderate.

SUPPLEMENTAL INFORMATION:

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act pursuant to California Penal Code Section 11166.5.

Candidates must be available to work a flexible schedule based on operational needs. This may include opening, mid-day, and closing shifts, as well as night shifts, weekends, and holidays throughout the year.

BACKGROUND CHECK INFORMATION:

A background check will be conducted after a conditional offer of employment is extended by the company and accepted by the applicant and must be satisfactorily completed prior to any applicant beginning work in a full-time, part-time non-student, or sensitive student capacity with Aztec Shops Ltd.

Background checks will include, at minimum, verification of education and employment histories, criminal records, national sex offender registry check, and references. Additionally, based on the nature and scope of the position, the background check may also include a credit report, motor vehicle report, and verification of professional licenses.

Failure to answer background check questions honestly, and satisfactorily complete the background check may affect the employment status of applicants or continued employment of current Aztec Shops employees who apply for promotional positions which require a background check.

Aztec Shops Ltd. complies with all applicable federal, state and local laws, including California Fair Chance Act, when conducting background checks.

Aztec Shops will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Aztec Shops is concerned about criminal history that is directly related to the job, you will be given notice and an opportunity to respond and provide additional information such as rehabilitation efforts or mitigating circumstances, or information pertaining to the accuracy of the background report. Aztec Shops will consider all evidence of rehabilitation and mitigating circumstances. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.

Aztec Shops is a diverse community representing many perspectives, beliefs, and identities. We are committed to fostering an inclusive, respectful culture that promotes open communication, mutual respect, and a sense of belonging, to support the success of both our employees and students.

All Aztec Shops programs and activities are open and accessible to all individuals, regardless of race, sex, color, ethnicity, or national origin, and other characteristics protected by law. Consistent with California and federal civil rights laws, Aztec Shops maintains a Nondiscrimination Policy that prohibits discriminatory preferential treatment, segregation, and all forms of unlawful discrimination, harassment, and retaliation in all programs, policies, and practices.

Aztec Shops is dedicated to providing equal opportunity in employment and ensuring that no employee or applicant faces unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin or any other characteristic protected by law. This commitment applies to all aspects of employment, including but not limited to recruitment, hiring, promotion, compensation, benefits, training, job assignments, disciplinary actions, and terminations.

Our commitment to equal opportunity ensures that every employee has access to the resources and support needed to thrive and succeed. Aztec Shops complies with Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and other applicable state and federal anti-discrimination laws.

For additional information about the SDSU campus policy please visit Affirming Equal Opportunity.