Job Description
Job Description
Job Summary
We are seeking a detail-oriented and friendly Medical Receptionist with back-office responsibilities to join our dynamic team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing various administrative tasks in a busy medical office environment. This role requires proficiency in medical scheduling and familiarity with office management practices, particularly within a private practice setting.
Responsibilities
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Greet patients warmly and assist them with check-in and check-out processes.
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Manage incoming calls using phone systems, addressing inquiries and scheduling appointments for both office and surgeries efficiently.
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Manage all messages, phone, fax, email accurately and in a timely manner.
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Utilize EMR & EHR software to maintain accurate patient records.
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Verify patient insurance information, including Medicare coverage, and ensure proper documentation is completed.
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Check in and check out procedures, collecting data, insurances and payments
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Assist with administrative tasks such as filing, data entry, and maintaining organized office and medical supplies.
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Provide support in handling patient payments and billing inquiries as needed.
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Managing, cleaning and stocking of exam rooms. Exam rooms turn around in between patients.
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Maintenance of instrument trays and surgical packs.
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Brings patients into exam rooms, some patients assist and review the initial visit questionnaire.
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Any other tasks pertaining to the efficient running of the medical practice.
Skills
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Previous experience in a medical or dental office is preferred.
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Proficiency in electronic health record systems is highly desirable.
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Strong knowledge of medical scheduling practices and office management techniques.
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Excellent communication skills, both verbal and written, with a focus on customer service.
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Ability to operate phone systems effectively and manage multiple tasks simultaneously.
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Familiarity with insurance processes and insurance verification is advantageous.
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Strong organizational skills with attention to detail
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Able to multitask, independently and cooperatively.
This role is essential for ensuring a positive experience for our patients while supporting the overall efficiency of our healthcare team. If you are passionate about providing excellent service in a healthcare setting, we encourage you to apply.
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Expected hours: aprox 36 per week
Benefits:
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On-the-job training
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Paid sick time
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Paid training
Job Type: Full-time
Work Location: In person