Job Description
Job Description
**Job Summary
**The Dock Associate is responsible for loading and unloading freight efficiently while maintaining organization and safety on the dock. This position supports accurate and on-time deliveries through careful freight handling and documentation.
**Key Responsibilities
**
-
Maintain a positive, customer-focused attitude, providing courteous and efficient service to all team members and customers.
-
Utilize knowledge of warehouse layout to access products efficiently.
-
**Load and unload freight
** safely using appropriate material-handling equipment (e.g., forklift).
-
**Use RF scanner
** for package tracking to ensure on-time, error-free delivery.
-
Accurately sort packages by customer and delivery routes.
-
**Maintain safety and security
** by following operational procedures and protocols.
-
Keep dock areas clean and organized to prevent accidents or injuries.
-
Perform daily inspections for compliance with federal, state, and company regulations.
-
Collaborate with team members to improve dock operations and best practices.
-
**Protect company assets
** and confidential information in accordance with policy.
**Required Skills & Competencies
**
-
Strong verbal and written communication skills.
-
High attention to detail and accuracy.
-
Excellent organizational skills.
-
Effective team player and collaborator.
**Education & Experience
**
-
**High school diploma
** or equivalent.
-
Proven experience as a dock or warehouse associate.
-
Ability to operate a forklift and scan freight (required).