Agent's Assistant - State Farm Agent Team Member
Job Description
Job DescriptionBenefits:
- Opportunity for advancement
- Training & development
- Flexible schedule
ROLE DESCRIPTION:
Ngoc Phung - State Farm Agent is seeking a motivated Customer Support Representative. Spanish English bilingual skills are highly valued to better serve our diverse client base. Part time and Full-time candidates, college students are encouraged to join with office hour from Monday to Friday.
RESPONSIBILITIES:
- Phone answering and taking message
- Scheduling appointments Build and maintain strong customer relationships, including assisting clients with billing, document, claim questions
- Support insurance agents with policy management and customer service tasks
- Accurately maintain records and documentation in agency systems
QUALIFICATIONS:
- Fluent in Spanish and English (written and spoken)
- Strong communication and customer service skills
- Detail-oriented with ability to manage multiple priorities
- Motivated to contribute to agency growth
COMPENSATION & BENEFITS:
- Hourly wage
- Professional development and advancement opportunities
SCHEDULE:
- Part-time position with standard office hours Monday to Friday.
