Senior Industrial & Commercial Door Systems Technician

Job Description

Job DescriptionSenior Industrial & Commercial Door Systems Technician

Join Vortex Doors—recognized as America’s highest quality and most customer‑centric commercial and industrial door repair company—and put your 4+ years of door industry experience to work where craftsmanship and safety set the standard.

A day in your boots

• Head to customer sites in a company-provided vehicle to diagnose and resolve issues on commercial doors, dock equipment, and related hardware.
• Install, troubleshoot, and repair systems ranging from overhead and hollow metal doors to storefront glazing, low‑voltage components, and access control devices.
• Pinpoint causes of failures—springs, hinges, locks, electrical—and execute precise, code‑compliant fixes.
• Walk customers through findings, outline options, and recommend cost‑effective solutions.
• Complete meticulous documentation of service visits, repairs, installations, and required reports.
• Perform thorough quality checks to meet Vortex’s unsurpassed workmanship standards.

What you’ll work on

• Commercial door systems, docks, frames, closers, locks, handles, low‑voltage wiring, and access control.
• Hollow metal door, frame, and hardware work.
• Opportunities to learn and apply welding—if you’re eager, we’ll train you.
• Ensuring every install aligns with safety and building code requirements.

Why Vortex

• Industry‑best training in our state‑of‑the‑art facility covering Commercial and Retail door openings, hardware, storefront glazing, and automatic doors.
• Clear paths to advance—multiple levels of career growth to help you excel.
• Continued learning on manual door systems and dock equipment for industrial openings, with options for industry certifications.
• Training on hollow metal door, frame, and hardware.
• Strong Safety Culture and a Positive Work Environment.
• Recognitions and Rewards program.
• Comprehensive pay, health benefits, 401(k) match, 8 company‑paid holidays, and Vacation/Sick program.
• Company‑provided uniform, tools, and annual boot allowance.
• Use of a company‑provided vehicle to conduct customer service visits.

What you bring

• High school diploma or equivalent.
• 4+ years’ experience in the commercial door service industry.
• AAADM certification a plus.
• Deep knowledge of door types, brands, and hardware.
• Proficiency with hand and power tools; excellent mechanical and technical skills.
• Ability to move items weighing 50 lbs. or higher.
• Comfort continuously lifting and bending, climbing ladders up to 20’ in height, working on knees for extended periods, and operating power tools.
• Strong interpersonal skills to relate to customers and resolve issues.
• Clear communicator who collaborates in any environment.
• Outstanding troubleshooting and problem‑solving capacity.
• Skilled at relaying information in a fast‑paced setting and being persuasive when necessary.
• Detail‑oriented with a commitment to quality workmanship; reliable and self‑motivated.
• Confident performing math with fractions and reading a tape measure for precise installations.
• Knowledge of safety regulations and consistent adherence to protocols.
• Basic computer literacy.

Schedule and setting

• Full‑time shifts available between 7:00 AM – 5:30 PM, Monday through Friday; some overtime and on‑call hours are required.
• Continuous, ongoing training as you grow with Vortex.
• Fast‑paced, results‑oriented environment.
• Ability to drive a company vehicle and possess a valid driver license.

Legal/Compliance

• Must pass Drug test, Background check and Motor Vehicle check