Job Description
About the Role
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We are seeking a hands-on HR & People Operations Manager to anchor our US entity and own the full spectrum of HR operations while managing outsourced partners across Finance and Legal. This role requires native-level fluency in Mandarin and English, and genuine comfort navigating both Chinese and Western corporate cultures.
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You will serve as the primary HR lead for the US office, ensuring compliant, efficient, and people-centered operations while acting as the key bridge between our US office and global headquarters.
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Key Responsibilities
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HR & People Operations
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- Own the full employee lifecycle: talent acquisition, onboarding, payroll coordination, benefits administration, performance support, and employee relations.
- Ensure HR compliance with US labor laws and cross-border regulations.
- Maintain HR documentation, policies, and workflows tailored for a fast-paced AI environment.
- Support culture-building, employee engagement, and cross-cultural communication.
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Finance Vendor Management
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- Coordinate with outsourced finance providers on bookkeeping, payroll processing, tax filing, and financial reporting.
- Track expenses, support local budgeting, and ensure timely financial documentation.
- Monitor vendor performance and ensure SLA compliance.
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Legal & Compliance Vendor Management
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- Liaise with external legal counsel on corporate filings, contract reviews, employment compliance, and risk management.
- Maintain local compliance and ensure alignment with HQ legal standards.
- Support contract execution and vendor documentation workflows.
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General Administration & Cross-Border Coordination
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- Serve as the central point of contact for US office operations and cross-cultural communications.
- Bridge US teams with global headquarters to ensure alignment across HR, finance, and legal processes.
- Solve operational issues quickly and maintain smooth day-to-day execution.
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Qualifications
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- Native-level written and spoken fluency in Mandarin and English.
- Demonstrated cross-cultural agility and experience working across Chinese and Western business environments.
- More than 5 years proven operational experience spanning HR, finance coordination, and basic legal compliance.
- Strong organizational skills, high autonomy, and ability to manage multiple priorities in a lean team.
- Experience in tech, AI, or global companies is a strong plus.
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