CSR Front Office

Job Description

Job Description

Job Title: Front Desk Customer Service Representative (Seasonal)

Company: Cherished Memories Photography
Job Type: Seasonal (June – End of January)

Compensation: $17.00

Location:

Palm Desert

Moreno Valley

Corona

Lake Elsinore

La Mesa

Colton

Cypress

About Us

At Cherished Memories Photography, we specialize in capturing life’s most memorable moments, with a strong focus on senior portraits and family photography. We’re a warm, welcoming team dedicated to making our customers feel special every step of the way.

Job Overview

We are looking for a friendly, reliable, and organized Front Desk Customer Service Representative to join our team for the busy season (June through the end of January). This role is key to providing a top-tier experience from the moment customers arrive to the time they select their perfect photo package.

Key Responsibilities

• Greet all clients and visitors with a warm, professional welcome
  
  

• Check in clients for their scheduled appointments
  
  

• Collect payments and issue receipts when needed
  
  

• Inform customers about current promotions, offers, and package options
  
  

• Assist clients in scheduling or rescheduling sessions and sales appointments
  
  

• Help guide clients through package selections during dedicated sales appointments
  
  

• Accurately handle cash, card, and other payment transactions
  
  

• Maintain a clean and organized front desk and waiting area
  
  

• Communicate effectively with the photography and sales team to ensure smooth operations
  
  

• Answer phones, respond to inquiries, and follow up with customers as needed
  
  

Qualifications

• Prior experience in customer service or front desk reception preferred
  
  

• Friendly, patient, and confident with a strong attention to detail
  
  

• Excellent communication and organizational skills
  
  

• Comfortable talking about and selling photography packages
  
  

• Ability to handle cash and operate a point-of-sale system with accuracy
  
  

• Reliable, punctual, and able to work flexible hours including some evenings and weekends
  
  

Why Join Us?

• Work in a creative and energetic environment
  
  

• Be a part of capturing milestones and cherished memories
  
  

• Perfect opportunity for seasonal employment with potential for return seasons