Job Description
Job Description
Job Title: Collection Specialist
Location: Jurupa Valley
Pay Rate: $20.00- $22.00
Schedule: Monday - Friday 9:00am- 6:00pm
Key Responsibilities & Duties
- Monitor the firm’s accounts receivable and identify overdue accounts.
- Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.
- Use credit bureau data, post office information, internet searches and other tools to try to locate customers who have moved or changed phone numbers.
- Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.
- Resolve customer issues and complaints concerning billing.
- Submit regular reports on the status of unpaid accounts and any repayment progress.
Required Skills and Qualifications
- Good listening Skills
- Communication Skills
- Familiar with the fair Debt Collection Practices Act ( FDCPA) and other laws governing debt collection practices
- Negotiating skills
- Patience and stress management
- Problem- solving skills
- Critical thinking skills
What We Offer:
- Competitive pay
- Consistent full-time schedule
- Opportunity for growth within a stable food manufacturing company
How to Apply:
If you are interested or would like more information, please contact:
Email: diana.m@changinglivesstaffing.com or orders@changinglivesstaffing.com
Text: 909 452-6828