Medical Customer Service Representative
South Pacific Rehabilitation Services
Los Angeles, CA, USA
6/14/2022
Healthcare
Full Time
Job Description
Job Description
The Medical Customer Service Representative acts as a key liaison between healthcare providers, patients, and medical organizations. This role focuses on delivering exceptional customer support, managing inquiries related to medical services, and ensuring efficient communication to enhance patient satisfaction and service quality.
Responsibilities
- Respond promptly and professionally to patient and provider inquiries regarding medical services.
- Maintain accurate records of patient interactions and transactions.
- Coordinate with internal departments to resolve issues and provide timely information.
- Assist patients in scheduling appointments and processing insurance information.
- Ensure compliance with healthcare regulations and patient confidentiality standards.
- Provide updates on medical procedures, billing, and appointment status as needed.
- Handle complaints and escalate issues to appropriate personnel when necessary.
- Continuously improve service delivery based on feedback.
How to Apply
If you Interested this position , Please send your email with resume to hiring@thebestfreescore. com
Thank you