In Home Sales Consultant
Job Description
Job Description
About Us:
Kitchen Tune-Up is a kitchen design and remodeling franchise system of committed professionals. Our remodeling experts update, uplift and upgrade kitchens utilizing our 5 Trustpoints to create an experience second to none. Our 5 Core Services include our exclusive 1 Day Wood Restoration Tune-Up, Cabinet Re-Facing, Redooring, Cabinet Painting, and Custom Cabinets.
While the kitchen is the heart of the home, our people are the heart of our company. At Kitchen Tune-Up our people are valued. Each day we work and collaborate to uplift our customers homes as well as the lives of our people.
Position Overview:
We are seeking a professional, customer-focused In-Home Sales Consultant to represent our countertop division through a national retail partner program. This role is responsible for meeting with pre-qualified homeowners, providing education on countertop options, and guiding customers through a transparent and consultative sales process.
Key Responsibilities:
- Conduct scheduled in-home consultations with retail partner members
- Measure countertops and evaluate project scope
- Educate homeowners on material options (quartz, porcelain, etc.)
- Provide detailed written proposals
- Clearly explain pricing, timeline, and installation process
- Maintain accurate documentation and compliance standards
- Coordinate with internal operations team for next steps
- Handle objections and negotiate when necessary
- Follow up on pending opportunities
- Maintain pipeline discipline in CRM
- Represent the company and retail partner brand with professionalism at all times
- Staff the showroom during assigned hours when not in the field
- Greet and assist walk-in customers with product selection and project guidance
- Respond promptly to inbound leads from Google, Yelp, company website, and industry partner platforms
- Qualify incoming inquiries and schedule in-home consultations
- Provide on-the-spot estimates for smaller projects when appropriate
- Maintain showroom presentation standards and product displays
- Ensure all showroom and online inquiries are properly logged and tracked in CRM
Requirements and Qualifications:
- 2+ years of sales experience (home improvement preferred)
- Strong customer service and communication skills
- Detail-oriented and organized
- Ability to follow structured sales process
Why Join Kitchen Tune-Up?
- Competitive salary based on experience
- Collaborative and professional team environment
- Room for growth within a rapidly expanding company
Flexible work from home options available.