Job Description
Job Description
The CDL Driver (Customer Service Associate) is responsible for catering aircraft and transporting meals / beverage / equipment to assign flights.
JOB SUMMARY
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative CDL Driver. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and ensuring their needs are met. This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.
Responsibilities
Gather all necessary equipment for assigned flight
Verify flights documentation to ensure correct items are loaded before heading to ramp
Interact with other customer service team members to identify and solve problems
Interface with flight attendants and provide excellent customer service
Comply with all operating and safety procedures regarding driving, positioning the unit at the planes, securing the work platform, loading and unloading carts on and off the planes.
Dispose of domestic and international trash based on CBP regulated guidelines.
Must have the ability to follow direction, meet tight deadlines, and interact/communicate with vendor airline crew as necessary.
Requirements:
Must have a Commercial Driver License (Class A or B)
Work assigned schedule, which may include nights, weekends, and holidays. MUST HAVE OPEN SCHEDULE
Work overtime when required
Possession of a valid Driver's License
Maintain a good driving record
Minimum age of 21 years or older
Ability to speak, read and understand English
Comply with all work rules and regulations
Organizational skills and ability to work under pressure
Able to pass a basic written test
Ability to handle dry ice
Pass a DOT Pre-Employment physical test.
Pass a criminal background and an airport / TSA background check.
Wear Personal Protective Equipment as required.
ENVIRONMENTAL AND PHYSICAL REQUIREMENTS
Must be able to stand, bend, lift and move intermittently during shift of 8+ hours
Must be able to lift and push up to 50+ lbs.
Must be able to use fingers/hands to handle equipment
Will be exposed to various temperature changes (hot and cold) and noise.
This position requires to be active, walking, and intense physical activity
Will be exposed to various weather conditions and heights.
We offer competitive pay and benefits packages, including medical insurance, paid time off, and opportunities for career growth. If you are dedicated with a passion for providing exceptional customer service, we would love to hear from you.
Job Type: Full-time
Pay: $31.25 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- AD&D insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Life insurance
- Paid orientation
- Paid sick time
- Paid training
- Prescription drug insurance
- Referral program
- Safety equipment provided
Trucking Route:
- Regional
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Ability to Relocate:
- San Francisco, CA
Work Location: On Site