Patient Services Representative/Front Office Receptionist
Job Description
Job Description
Required Qualifications:
• Experience with medical insurance, referral processes, and benefit plans
• 1 year of recent experience working in an outpatient clinic or medical office setting
• Ability to read, understand, and respond to detailed oral and written instructions
Preferred Qualifications:
• 2+ years’ recent experience working as a Patient Service Representative
• Experience with CS-Link/Epic
• Understanding of medical terminology
PSR responsibilities include:
• Answering and triaging calls- directing to appropriate individuals or departments.
• Verifies insurance eligibility with an understanding of basic healthcare insurance benefits
• Updates patient demographic and insurance information in the CS-Link system accurately and timely
• Schedules and coordinates patient appointments under supervision
• Assists in managing physician schedules, handling patient/provider correspondence as directed
• Provides general administrative support, including answering phones, routing calls, and managing medical records
• Coordinates and manages patient referrals and authorizations, ensuring that patient interactions comply with healthcare regulatory standards
• Assist in other duties as assigned by management
NOTE: These statements describe the primary duties and responsibilities of the job and are not intended to be an exhaustive list of all tasks. Other work duties may be assigned at any time with or without notice
Company DescriptionAlphaProTemps is specialized in providing "best-in-class" professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional & technical niches, vendor-on-site, and managed service programs.
Company Description
AlphaProTemps is specialized in providing "best-in-class" professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional & technical niches, vendor-on-site, and managed service programs.