Front Desk / Treatment Coordinator
Job Description
Job Description
Job Title: Front Desk / Treatment Coordinator
Location: Manhattan Beach, CA 90266 & Cerritos, CA 90703 (3 days in Cerritos and 2 days in Manhattan Beach)
Type: Full-Time
Pay Range: $25–$30 per hour (based on experience)
About Us:
We are a high-end, specialty periodontal office located in Manhattan Beach, CA, committed to providing top-tier patient care in a professional, fast-paced, and welcoming environment. Led by Dr. Scheines, our practice emphasizes clinical excellence and outstanding service from the moment patients walk through the door.
Position Overview:
We are seeking an experienced Front Desk / Treatment Coordinator who is polished, proactive, and capable of managing both administrative duties and treatment presentations with professionalism and confidence. This is not a general dental office, we are looking for someone with experience in periodontics who can represent the face of our practice and contribute to our success from day one.
Key Responsibilities:
- Greet and check-in patients with warmth and professionalism
- Schedule and confirm appointments
- Manage incoming calls and patient inquiries
- Present and explain treatment plans to patients
- Confidently close treatment plans with high success rate
- Coordinate patient financing and payment options
- Maintain accurate records using Dentrix software
- Support insurance verification and billing tasks
- Ensure smooth daily front office operations
- Represent the practice with a high level of professionalism and presence
Requirements:
- 1–2 years of experience in a periodontics office (required)
- Proficiency in Dentrix or similar dental practice software (Eaglesoft, etc.)
- Proven track record in treatment plan presentation and closing
- Strong organizational and multitasking skills in a fast-paced environment
- Excellent verbal and written communication skills
- Professional appearance and demeanour, this is a patient-facing role
- Positive, team-oriented attitude and high level of initiative
- Ready to work with minimal training - must be able to hit the ground running
Why Join Us?
- Be part of a highly respected and specialized periodontal practice
- Work directly with an experienced and supportive doctor
- Help transform patients' lives with impactful treatment
- Competitive pay and long-term growth opportunities