Front Desk Agent

Job Description

Job DescriptionWe are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.Compensation:

$16.90 - $17.50 hourly

Responsibilities:

• Handle guest check-ins, check-outs, and payment processing with accuracy.
• Take reservations in person, via email, or over the phone, including group bookings.
• Operate hotel switchboard, take calls and provide information and transfer calls
• Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly.
• Provide guests with information about hotel amenities, dining, and travel directions.

Qualifications:

• Experience in food service or hospitality is preferred but not required—we welcome applicants at all experience levels.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Availability to work flexible schedules, including weekends and holidays.
• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint.

About Company

Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners.