Job Description
Job Description
The Medical Assistant/Receptionist plays a vital dual role in supporting clinical operations and managing front desk responsibilities. This position involves assisting healthcare professionals with patient care and performing administrative tasks to ensure smooth office workflow and excellent patient experiences.
Responsibilities
- Greet and check-in patients efficiently and courteously
- Schedule and confirm patient appointments
- Assist healthcare providers with clinical duties such as taking vital signs and preparing patients
- Maintain accurate patient records and handle confidential information
- Handle phone inquiries and direct calls appropriately
- Manage insurance verifications and billing support tasks
- Coordinate workflow between clinical staff and front office
- Ensure a clean and organized reception and waiting area