Receptionist/Activity Assistant

Job Description

Job Description

DESCRIPTION:

TECHNICAL

(Receptionist)

• Greets visitors, answers phones, processes mail and ensures a professional atmosphere in the reception area. May perform other tasks as assigned.

(Activity Assistant)

• Performs patient activities (therapeutic and diversional) for all residents in accordance with Federal, State and Company requirements.
• Carries out support tasks relating to patient activities correctly and on schedule.
• Ensures resident activity calendars and communications are updated and posted in a timely manner
as well as delivery and communication of patient mail daily.
• Participates in special resident events and outings ensuring necessary supplies are on hand and
returned appropriately.

ADMINISTRATIVE

• Attends all meetings an in-services as required.

(Activity Assistant)

• Updates and maintains resident activity records.
• Participates in meetings and ensures creation of necessary communications and documentation, as
required.
• Attends required meetings and in-service training.
• Assists with decorating center to reflect current season or holiday.
• Meets with consultants, as required.

QUALIFICATIONS

• High School Diploma

• Good verbal and written communication skills

• Ability to read and understand English for business necessity.

• Enthusiastic, motivated attitude.

• Good organizational skills

• Experience in office procedures including typing and filing.

• Good interpersonal skills.

• Ability to use own initiative with solid problem solving skills.

CONSUMER SERVICE

• Presents professional image to consumers through dress, behavior and speech.

• Adheres to Company standards for resolving consumer concerns.

• Ensures that all patient/resident rights are protected.