Job Description
Job DescriptionAdmissions & Billing CoordinatorPart-Time | On Campus | MondayFriday, 9:00 AM12:00 PM
Creative STEAM Academy is looking for a highly organized, detail-oriented, and friendly Admissions & Billing Coordinator to join our campus team. This role is ideal for someone who is tech-savvy, enjoys working with families, and takes pride in making sure every detail is completed accurately and professionally.
The Admissions & Billing Coordinator will be responsible for helping new families move smoothly through the enrollment and onboarding process while also supporting monthly billing, payment tracking, and account follow-up.
Key Responsibilities
The Admissions & Billing Coordinator will:
- Contact new families as admissions come in and provide a warm, professional onboarding experience
- Guide families through the enrollment process from start to finish
- Enter new students and families into our school operating system
- Ensure tuition, registration, materials fees, charter funds, and recurring payments are set up accurately
- Confirm that all required forms are completed, including contracts, handbooks, waivers, and enrollment paperwork
- Maintain clear onboarding checklists so every family account is complete and accurate
- Upload and track charter school funds, purchase orders, and payment documentation
- Follow up monthly with families regarding payments, outstanding balances, and account updates
- Communicate professionally with families by phone, email, and text
- Maintain accurate spreadsheets, reports, and billing records
- Work closely with the leadership team to ensure admissions and billing are organized and up to date
- Provide excellent, white-glove customer service to every family
Ideal Candidate
We are looking for someone who is:
- Extremely detail-oriented and organized
- Comfortable with phone calls and family communication
- Friendly, professional, and customer-service focused
- Tech-savvy and confident using Google Workspace, Google Drive, spreadsheets, and online platforms
- Able to create and maintain data, reports, checklists, and tracking systems
- Reliable, proactive, and able to follow through without constant reminders
- Able to handle confidential family and billing information with professionalism
- Comfortable working on campus in a busy school environment
- Strong at checking details, catching errors, and making sure nothing falls through the cracks
Preferred Experience
- Experience in admissions, billing, enrollment, office administration, customer service, or school operations
- Experience using school management systems, billing platforms, spreadsheets, or CRM-style systems
- Experience working with families, students, or educational programs is a plus
Schedule
This is an on-campus, part-time position.
Hours: MondayFriday, 9:00 AM12:00 PM
Location: Creative STEAM Academy campus
About Creative STEAM Academy
Creative STEAM Academy is a small, innovative private homeschool learning center serving TK8th grade students through hands-on academics, arts, STEM, and enrichment programs. We are passionate about creating a warm, organized, and supportive experience for both students and families.