Medical Assistant / Receptionist
Healthcare
Job Description
Job Description
The Medical Assistant / Receptionist plays a vital dual role in supporting clinical operations and providing excellent front-desk service. This position involves assisting healthcare providers with patient care tasks and managing patient scheduling, communications, and administrative duties to ensure smooth office workflows and a welcoming environment for patients.
Responsibilities
- Greet and check in patients upon arrival
- Schedule patient appointments and manage calendars
- Assist healthcare providers with clinical tasks such as taking vital signs and preparing patients for examination
- Maintain accurate patient records and handle confidential information with care
- Answer phone calls and respond to patient inquiries professionally
- Process patient paperwork and insurance forms
- Facilitate coordination between clinical staff and patients
- Ensure the reception area remains organized and welcoming
