General Manager - Marina

Job Description

Job DescriptionAbout the Role:We are seeking a dynamic General Manager for our Marina at Holiday Harbor-Fleitz Bros in San Pedro, CA. This is an exciting opportunity to lead our operations and ensure exceptional service for our valued customers.

Responsibilities:

• Oversee daily operations of the marina to ensure a smooth and efficient workflow.
• Manage staff, including hiring, training, and performance evaluations.
• Develop and implement strategic plans to enhance customer satisfaction and retention.
• Ensure compliance with safety regulations and marina policies.
• Monitor financial performance and manage budgets effectively.
• Build and maintain relationships with customers, vendors, and community partners.
• Coordinate events and activities to promote the marina and engage the community.
• Resolve customer complaints and issues promptly and professionally.

Requirements:

• Proven experience in a managerial role, preferably in the marina or hospitality industry.
• Strong leadership skills with the ability to motivate and develop a team.
• Excellent communication and interpersonal skills.
• Knowledge of marina operations and safety regulations.
• Ability to manage budgets and financial reports.
• Customer-focused with a passion for providing outstanding service.
• Problem-solving skills and the ability to work under pressure.
• Flexibility to work weekends and holidays as needed.

About Us:Holiday Harbor-Fleitz Bros has been a trusted name in the marina industry for years, known for our commitment to quality and customer satisfaction. Our team is dedicated to creating a welcoming environment where both customers and employees feel valued and appreciated.