Job Description
Job Description
The Medical Assistant/Receptionist plays a crucial role in supporting both clinical and administrative functions within a healthcare setting. This position involves managing patient interactions, assisting medical staff with clinical tasks, and ensuring smooth operation of front desk activities, contributing to high-quality patient care and efficient office management.
Responsibilities
- Greet and assist patients upon arrival and discharge
- Schedule and confirm patient appointments
- Collect and verify patient information and medical history
- Assist medical professionals with clinical procedures and patient preparation
- Manage phone calls and direct inquiries appropriately
- Maintain patient records and ensure confidentiality
- Process billing and insurance information
- Maintain a clean and organized reception area