Principal Operating Agent
Job Description
Job Description
We are seeking a motivated and strategic insurance professional to run their own Farmers insurance agency by leading the growth, operations, and client service functions of a dynamic insurance agency. This role is responsible for overseeing agency performance, developing business opportunities, managing a high-performing team, and ensuring exceptional client relationships across personal and commercial insurance lines.
The ideal candidate combines leadership, sales expertise, operational management, and community engagement to drive long-term agency success.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Work-Life Balance
Hands on Training
Career Growth Opportunities
Annual Base Salary + Commission + Bonus Opportunities
Flexible Schedule
Health Insurance
Disability Insurance
Life Insurance
Vision Insurance
Dental Insurance
Parental Leave
Retirement Plan
Mon-Fri Schedule
Responsibilities
Key Responsibilities
- Lead day-to-day agency operations, including sales, service, retention, and compliance
- Develop and execute growth strategies to expand the agencys client base and market presence
- Recruit, mentor, and manage licensed insurance professionals and support staff
- Build strong relationships with clients, referral partners, carriers, and community organizations
- Monitor agency performance metrics, profitability, and production goals
- Ensure adherence to carrier guidelines, underwriting standards, and state insurance regulations
- Oversee marketing initiatives, networking activities, and business development efforts
- Create a positive, customer-focused culture centered on professionalism and service excellence
- Analyze market trends and identify opportunities for new products and services
- Handle escalated client concerns and provide solutions-oriented leadership
Requirements
Qualifications
- Active California Property and Casualty license
- Demonstrated business leadership experience
- Five or more years of experience in insurance brokerage or insurance agency management
- Experience in developing sales growth strategies and market expansion
- Bachelors degree in Business, Finance, or a related field
- Proven ability to drive revenue growth and client retention
- Experience with CRM systems, agency management platforms, and performance reporting
- Self-motivated with strong organizational and strategic planning abilities
- Life & Health insurance licenses preferred
Preferred Attributes
- Strong community involvement and relationship-building skills
- Ability to lead in a fast-paced, performance-driven environment
- Strategic thinker with a hands-on leadership style
- Passion for client advocacy and team success