Medical Assistant Front and Back Office

Job Description

Job DescriptionAbout the Role: ERASTO GUTIERREZ MD INC is looking for a motivated and compassionate Medical Assistant to join our team in Pomona, CA! This is an exciting opportunity to play a vital role in patient care by supporting both front and back office operations in a dynamic clinical environment.
Responsibilities:

• Greet and check in patients, verify insurance information
• Perform front office duties including answering phones, managing medical records, verifying insurance, collecting copays
• Room patients, record vital signs, and document chief complaints in the medical record
• Assist the physician with examinations, procedures, and patient education
• Administer injections, perform phlebotomy, and conduct basic diagnostic tests (EKG, urinalysis, etc.)
• Prepare and maintain exam rooms, ensuring cleanliness and proper supply inventory
• Handle prior authorizations, prescription requests, and patient follow-up communications

Requirements:

• High school diploma or GED required; Medical Assistant certificate or diploma preferred
• Prior experience in both front and back office medical assistant duties strongly preferred
• Knowledge of medical terminology, CPT/ICD-10 coding, and insurance verification
• Proficiency with electronic health records (EHR) systems
• Phlebotomy and clinical skills including vital signs, injections, and EKG administration
• Bilingual in English and Spanish is a plus
• Compassionate, detail-oriented, and able to multitask in a fast-paced clinical setting

About Us:

ERASTO GUTIERREZ MD INC is a trusted medical practice serving the Pomona, CA community with a commitment to high-quality, patient-centered care. Our patients rely on us for personalized attention and compassionate treatment, and our team takes pride in making every visit a positive experience. We foster a supportive and collaborative work environment where every team member is valued and empowered to grow.