Job Description
Job Description
Be the Connection Behind Every Healthy Smile. Help Patients Access the Right Care at the Right Time.
Hourly Pay: $23.20-$25.00
Benefit Highlights:
- Employer-paid Health Insurance (medical, dental and vision): 100% for employee and 80% for dependents.
- 17 days PTO per year, 11 Paid Holidays, 8+ Sick Days (1 hour for every 30 hours worked)
- Retirement Plan with 6% match
Your Responsibilities:
- Optimize provider schedules by coordinating appointments, managing cancellations, and maximizing patient access to ensure efficient, high-quality care.
- Proactively connect patients to care by maintaining treatment lists, conducting patient outreach, and filling same-day and future openings based on clinical priorities.
- Partner with clinical teams to coordinate scheduling, communicate patient needs, and support seamless, team-based dental care.
- Deliver exceptional patient service by providing courteous communication, maintaining accurate patient records, protecting confidentiality, and ensuring scheduling follows established guidelines.
Qualifications:
- High school diploma or GED.
- One (1) year of experience in a dental front office setting or equivalent
- experience.
- Proficiency with an electronic health record system
- Strong customer service approach to problem solving situations.
About Us: Chapa-De is a non-profit community outpatient health center with a mission to advance the health and well-being of American Indians and low income individuals living in our communities by providing convenient access to high quality, compassionate care. Clinics located in Auburn, CA and Grass Valley, CA.
Chapa-De recognizes that our strength lies in our people. We are committed to the principles of equal employment and complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is the intent of Chapa-De to maintain a work environment free of harassment, discrimination, or retaliation. We are dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment. Chapa-De provides reasonable accommodation to enable qualified individuals with disabilities to perform the essential functions. Please tell us if you require a reasonable accommodation. We comply with California Department of Public Health Requirements. This may include, but not limited to, masking during flu season for employees who decline an annual flu vaccine. Preference in filling vacancies will be given to qualified Indian applicants in accordance with the Indian Preference Act (Title 25, U.S. Code, section 472 & 473).