Collections Specialist

Job Description

Job Description

Professional Search Group OC is sourcing a Collections Specialist to manage accounts receivable activities, monitor outstanding invoices, and ensure timely collections. This role requires strong communication skills, the ability to work with business clients in a B2B environment, and experience handling a high volume of invoices while maintaining accuracy and professionalism.

Professional Search Group OC is proud to support a client who was founded in 1998, since risen to become one of the United States’ largest full-line medical supply distributors. As they’ve grown, they’ve offered an ever-broadening assortment of name-brand products and assistive services—while drastically increasing their purchasing power. They are continuing to grow as a company resulting in multiple positions opening up, leadership opportunities are rising, and new positions are being created.

Collections Specialist Responsibilities:

• Monitor assigned accounts daily to identify outstanding receivables.
• Investigate historical data to resolve debts, billing discrepancies, and overdue accounts.
• Take proactive steps to encourage timely payments and resolve customer credit issues.
• Contact business clients regarding overdue payments and negotiate payment plans when necessary.
• Manage high-volume invoice processing and ensure proper application of payments.
• Collaborate with internal teams to resolve billing issues quickly and accurately.
• Maintain accurate records of account status, collection activities, and communications.
• Prepare and present regular reports on collection activities, progress, and risk areas.
• Support B2B client relationships by providing professional, solutions-oriented service.

Collections Specialist Requirements & Qualifications:

• Proven experience as a Collection Specialist or similar role in accounts receivable, credit, or collections.
• Experience managing high-volume invoices and familiarity with B2B client billing cycles.
• Knowledge of various collection techniques and ability to negotiate effectively.
• Strong working knowledge of MS Office and databases; Excel proficiency required.
• Comfortable working with targets, deadlines, and performance metrics.
• Excellent written and verbal communication skills with strong interpersonal ability.
• Analytical mindset with strong problem-solving and critical-thinking skills.
• Associate’s or Bachelor’s degree is a plus, but not required.

Apply to this Temporary opportunity through Professional Search Group OC today!