Job Description
Join a series B startup in the supply chain technology space. The Forward Deployed Services team is the core engine and the success of our customers. This unique role sits at the intersection of product, data, operations, implementation and customer partnership. The team is responsible for the entire post-sales product operations and implementation lifecycle:
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- Discovery: partnering with cross functional client leadership to analyze their operational and financial workflows (flow of goods, information and money) and requirements
- Product Design: Data model, workflows and integrations
- Build/Configure platform
- UAT and Go-live
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The Senior Forward Deployed Product Manager will support our push to upper mid-market and enterprise clients, and will have multiple responsibilities:
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- Support e2e lifecycle process and success for 1-2 of our bigger clients
- Build new product capabilities/solutions within the platform
- Contribute to best practices and process improvements across the team
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