Inside Sales Representative

Job Description

Job DescriptionJob Title: Inside Sales RepresentativeJob Description

The Inside Sales Representative maintains and grows relationships with current and potential customers by managing the full sales support cycle, including quoting, pricing, order entry, and follow-up. Working under general supervision, this role supports customers by providing product information, processing purchase orders, resolving concerns, and coordinating requirements with cross-functional departments. The position offers room for long-term growth, the opportunity to earn bonuses once hired as a full-time employee, and a stable environment with strong prospects for longevity.

Responsibilities

• Present and sell company products to current and potential customers via inbound calls and other communication channels.
• Establish new customer accounts and obtain complete customer profiles to support accurate quoting and order processing.
• Prepare detailed quotes, send them to customers, and maintain organized files and records of all quotes and related documentation.
• Process customer purchase orders accurately and efficiently, ensuring all required information is captured and verified.
• Review purchase orders for accuracy and completeness, and resolve any discrepancies or issues in coordination with customers and internal teams.
• Provide drawings and other forms of product media to assist customers in understanding product features, specifications, and applications.
• Develop and maintain strong product knowledge to support effective quoting, pricing, and customer communication.
• Generate new prices utilizing pricing method tools and ensure pricing information is accurate and up to date.
• Enter new product part numbers, pricing, and delivery details into the system with a high level of accuracy and attention to detail.
• Perform order entry and data entry tasks related to customer orders, quotes, and account information.
• Follow up with customers on quotes, orders, and inquiries to ensure satisfaction and timely resolution of requests.
• Address and help resolve customer complaints and concerns in a professional manner, coordinating with other departments when needed.
• Coordinate customer requirements with cross-functional departments to ensure orders, deliveries, and special requests are handled properly.
• Maintain current and potential customer relationships through consistent communication and reliable service.
• Customarily and regularly exercise independent discretion and judgment on matters of significance related to all job responsibilities.
• Handle multiple job functions simultaneously while maintaining accuracy, quality, and responsiveness.
• Perform other duties as assigned to support the sales and customer service functions.

Essential Skills

• Purchase order experience, including review, processing, and follow-up.
• Experience with inbound calls related to sales, customer service, and order processing.
• Proficiency in order entry and data entry with strong attention to detail.
• Sales experience, including presenting and selling products to customers.
• Good working knowledge of Microsoft Office, specifically Word and Excel.
• Knowledge of customer service processes and operational methods.
• Strong oral and written communication skills for interacting with customers and internal teams.
• Ability to handle multiple job functions simultaneously in a fast-paced environment.
• Ability to work independently and establish priorities with minimum supervision.
• Good organizational skills for managing quotes, orders, and customer records.
• Strong interpersonal skills and the ability to build positive customer relationships.
• Self-motivation and willingness to learn and expand knowledge.
• 2–3 years of experience in inside sales, customer service, or a closely related role.

Additional Skills & Qualifications

• Experience with order processing from quote through delivery.
• Comfort working with pricing tools and methods to generate accurate customer pricing.
• Ability to maintain a professional appearance and represent a positive company image.
• Strong human interaction and relationship-building skills with internal and external stakeholders.
• Experience coordinating customer requirements with cross-functional departments such as operations, logistics, or engineering.
• Demonstrated ability to exercise independent judgment and discretion on significant matters.
• Experience working in a manufacturing or industrial sales environment is beneficial.

Work Environment

This role is based in an open, pit-style office environment that encourages collaboration and communication. The location offers plenty of parking and a campus-style setting with comfortable furnishings. Employees have access to a nice kitchen area for breaks and meals. The work primarily involves computer-based tasks, including use of Microsoft Office and internal systems for order entry, pricing, and customer communication. The schedule follows typical office hours, with most work performed on-site. Professional attire is expected to support a positive and polished company image. The environment supports long-term growth, with the opportunity for financial advancement and eligibility for monthly bonuses once hired as a full-time employee.

Job Type & Location

This is a Contract to Hire position based out of Glendale, CA.

Pay and Benefits

The pay range for this position is $25.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Glendale,CA.

Application Deadline

This position is anticipated to close on Aug 25, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.