Job Description
Job DescriptionAbout Us:
We are a busy, patient-focused neurology and infusion practice dedicated to providing high-quality, compassionate care. We are seeking a reliable and detail-oriented Front Office Associate to support our growing team.
Position Overview:
The Front Office Associate is the first point of contact for patients and plays a key role in ensuring smooth daily operations. This position requires strong organizational skills, professionalism, and the ability to multitask in a fast-paced medical environment.
Key Responsibilities:
- Greet and check in/check out patients
- Answer phones and manage incoming calls professionally
- Schedule appointments and manage provider calendars
- Verify insurance and collect co-pays
- Maintain accurate patient records and demographics
- Handle faxes, scanning, and general administrative tasks
- Assist with chart preparation and document management
- Communicate effectively with clinical staff and patients
Qualifications:
- Prior medical office experience preferred (neurology or specialty clinic a plus)
- Knowledge of insurance verification and basic billing concepts
- Strong computer skills (EMR experience preferred)
- Excellent communication and customer service skills
- Ability to multitask and stay organized
- Reliable, punctual, and team-oriented
Schedule:
- Part-time (23 days per week or as needed)
- Must be available on clinic days (e.g., Tuesday/Wednesday if applicable)
Compensation:
- Hourly rate: $[insert range based on your market]
- No benefits (part-time position)
Why Join Us:
- Supportive, team-oriented environment
- Opportunity to grow within a specialty practice
- Meaningful work helping patients with complex neurological conditions