Job Description
Job DescriptionBenefits:
- Paid Holidays
- Paid time off
Simi Endoscopy Center is seeking a detail-oriented and dependable Front Desk Receptionist to join our endoscopy center team. This position plays a critical role in providing an exceptional patient experience while supporting administrative and clinical operations.
Key Responsibilities
- Welcome patients and visitors by greeting them in person and responding to telephone inquiries in a professional and courteous manner
- Spanish speaking is required
- Collect and verify patient identification cards and insurance information
- Ensure all required documentation is complete and that necessary forms are accurately signed by patients
- Update patient accounts by recording personal and financial information in the revenue management system
- Collect copayments and deductibles as required
- Accurately record payments in the billing system or log and issue receipts for payments received
- Balance upfront collections at the end of each shift
- Notify clinical staff when patients are ready to proceed to the clinical area
- Prepare patient charts for the following day
- Protect patients’ rights by maintaining strict confidentiality of personal and financial information
- Accept deliveries to the ASC as needed
- Maintain business office inventory and equipment by monitoring stock levels and ordering supplies as necessary
- Receive and open office mail as needed
- Maintain strict adherence to the center’s policies and procedures; report discrepancies or needed process improvements
- Attend all required education and training sessions
- Maintain regular and predictable attendance
- Perform other administrative and miscellaneous duties as assigned
30 - 40 hours per week.