Automotive Service Advisor
Job Description
Job DescriptionAutomotive Service AdvisorFurgerson’s Garage – Encinitas, CA
Join One of North County San Diego's Most Trusted Auto Repair Shops!
Furgerson's Garage is seeking a friendly, professional, and motivated Automotive Service Advisor to join our team. This is an excellent opportunity for someone with at least two years of automotive customer service experience who wants to build a long-term career in the automotive industry.
If you enjoy helping people, have a positive attitude, and possess a basic understanding of automotive repair and maintenance, we'd love to hear from you.
Responsibilities
- Answer incoming phone calls and assist customers professionally
- Schedule service and repair appointments
- Check customers in and out efficiently
- Communicate vehicle concerns and service recommendations
- Provide updates on repair status and completion times
- Preparing estimates and invoices
- Coordinate with technicians and management to ensure excellent customer service
- Maintain accurate customer and vehicle records
- Help create a welcoming and positive experience for every customer
Qualifications
- Minimum 2 years of automotive service advisor, automotive receptionist, or automotive customer service experience
- General knowledge of automotive maintenance and repair services
- Strong communication and interpersonal skills
- Professional appearance and friendly personality
- Ability to multitask in a fast-paced environment
- Computer proficiency and phone skills
- Valid driver's license with a clean driving record preferred
- Team-oriented attitude and willingness to learn
Compensation & Benefits
- Full-Time Position (Monday–Friday)
- Competitive Pay
- Paid Health Insurance
- Paid Dental Insurance
- Paid Vision Insurance
- 401K 2% matching
- Paid Time Off (PTO)
- Paid Holidays
- Ongoing Paid Training
- Stable, Family-Owned Company with an Outstanding Reputation
Why Work at Furgerson's Garage?
There is a reason Furgerson's Garage was awarded National AAA "Best in Repair" Gold out of 7500 shops. For decades, Furgerson's Garage has built a reputation for honesty, quality, and exceptional customer service. We believe in taking care of our employees and providing a positive work environment where team members can grow professionally and personally.
Apply today and become part of a team that truly values its employees and customers.
Furgerson's Garage
807 2nd St.
760-436-3337
www.furgersons.com
Encinitas, California
Serving North County drivers with integrity and excellence since 1981.
Preferable, but not required:
- ASE Certified Service Advisor
- 5+ years of experience.
- Experience with Mitchell Manager SE, Bolt on Technologies, and State of California Smog Check and Vehicle Safety Systems programs.
- Bilingual-English/Spanish
