Automotive Service Advisor

Job Description

Job DescriptionAutomotive Service AdvisorFurgerson’s Garage – Encinitas, CA

Join One of North County San Diego's Most Trusted Auto Repair Shops!

Furgerson's Garage is seeking a friendly, professional, and motivated Automotive Service Advisor to join our team. This is an excellent opportunity for someone with at least two years of automotive customer service experience who wants to build a long-term career in the automotive industry.

If you enjoy helping people, have a positive attitude, and possess a basic understanding of automotive repair and maintenance, we'd love to hear from you.

Responsibilities

• Answer incoming phone calls and assist customers professionally
• Schedule service and repair appointments
• Check customers in and out efficiently
• Communicate vehicle concerns and service recommendations
• Provide updates on repair status and completion times
• Preparing estimates and invoices
• Coordinate with technicians and management to ensure excellent customer service
• Maintain accurate customer and vehicle records
• Help create a welcoming and positive experience for every customer

Qualifications

• Minimum 2 years of automotive service advisor, automotive receptionist, or automotive customer service experience
• General knowledge of automotive maintenance and repair services
• Strong communication and interpersonal skills
• Professional appearance and friendly personality
• Ability to multitask in a fast-paced environment
• Computer proficiency and phone skills
• Valid driver's license with a clean driving record preferred
• Team-oriented attitude and willingness to learn

Compensation & Benefits

• Full-Time Position (Monday–Friday)
• Competitive Pay
• Paid Health Insurance
• Paid Dental Insurance
• Paid Vision Insurance
• 401K 2% matching
• Paid Time Off (PTO)
• Paid Holidays
• Ongoing Paid Training
• Stable, Family-Owned Company with an Outstanding Reputation

Why Work at Furgerson's Garage?

There is a reason Furgerson's Garage was awarded National AAA "Best in Repair" Gold out of 7500 shops. For decades, Furgerson's Garage has built a reputation for honesty, quality, and exceptional customer service. We believe in taking care of our employees and providing a positive work environment where team members can grow professionally and personally.

Apply today and become part of a team that truly values its employees and customers.

Furgerson's Garage
807 2nd St.
760-436-3337
www.furgersons.com
Encinitas, California
Serving North County drivers with integrity and excellence since 1981.

Preferable, but not required:

• ASE Certified Service Advisor
• 5+ years of experience.
• Experience with Mitchell Manager SE, Bolt on Technologies, and State of California Smog Check and Vehicle Safety Systems programs.
• Bilingual-English/Spanish