Job Description
Job Description
Job Description: Auto Body Mechanic
The Auto Body Mechanic is a highly skilled professional who excels in inspecting vehicle mechanical components and engines, diagnosing problems, and performing necessary maintenance and repairs.
FLSA Status: Non-Exempt
Work Location: Full Time Hourly/Commission
Job Responsibilities:
- Diagnose mechanical faults using computerized diagnostic equipment or manually identify issues that the diagnostic tools cannot detect.
- Replace or repair any engine components.
- Service and repair vehicle transmission systems.
- Maintain and repair brake systems, including disc and drum brakes.
- Diagnose and repair electrical system issues, such as problems with the battery, starter, and alternator.
- Perform wheel alignments and tire services.
- Replace or repair suspension and steering components.
- Conduct emissions tests and ensure emissions meet regulatory standards.
- Replace exhaust systems.
- Change oil and perform necessary fluid services.
- Replace or repair fuel system components.
- Service or repair hybrid and electric vehicle systems.
- Maintain and repair hydraulic systems in applicable vehicles.
- Document all repairs and maintenance in the appropriate systems.
- Provide repair estimates, timelines, and seek center leader approval for work to be performed.
Key Performance Metrics
- Customer Service Index Score 95+ for Quality, Done on Time, and Net Promoter Score
- Cycle Time Efficiency
Skills/Technical Qualifications:
- Previous experience as an Auto Body Mechanic and proper training/certification
- Mechanical skills and knowledge of mechanical systems
- Familiarity with complex electronic control systems
- Ability to use computerized diagnostic equipment well.
- Ability to read and interpret technical manuals and repair guides.
- Knowledge of vehicle safety standards and regulations
- Basic understanding of automotive repair techniques
Behavioral Excellence Required:
- Follow safety protocols and maintain a clean, organized work area.
- Perform all assigned responsibilities according to the Company Standard Operating Procedures.
- Participate in training programs as required to maintain the technical and professional skills and techniques necessary for this position.
- Extend normal working hours as necessary to accommodate the workload and meet customer requirements.
Physical Requirements
- Ability to work in an automotive repair shop environment for extended periods.
- Ability to stand, walk, bend, stoop, kneel, crouch, crawl, and reach frequently throughout the workday.
- Ability to work in various positions, including underneath vehicles, inside engine compartments, and in confined spaces.
- Ability to lift, carry, push, and pull up to 50 pounds frequently and up to 75 pounds occasionally, with heavier items moved using assistance or mechanical equipment.
- Ability to use hands and fingers for repetitive grasping, handling, manipulating, and operating hand tools, power tools, diagnostic equipment, and shop machinery.
- Ability to safely operate vehicle lifts, jacks, alignment equipment, and other automotive service equipment.
- Ability to visually inspect vehicle systems, diagnose mechanical issues, read gauges and diagnostic equipment, and identify defects, including close, distance, color, and peripheral vision.
- Ability to hear and interpret vehicle noises and other auditory indicators related to mechanical diagnosis and repair.
- Ability to enter, exit, and maneuver around vehicles of various sizes and configurations.
- Ability to communicate effectively with supervisors, estimators, technicians, customers, and coworkers regarding vehicle conditions, repair recommendations, and repair status.
- Ability to safely navigate around moving vehicles, equipment, tools, and active repair operations.
- Ability to tolerate exposure to noise, vibration, dust, fumes, oils, chemicals, and varying temperatures while using required personal protective equipment (PPE).
- Ability to maintain productivity, accuracy, and quality standards in a fast-paced repair environment.
- Ability to operate a motor vehicle and maintain a valid driver's license with an acceptable driving record.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.