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Medical Assistant/Receptionist

Kaiser Permanente
locationRiverside, CA, USA
PublishedPublished: 6/14/2022
Healthcare
Full Time

Job Description

Job Description

The Medical Assistant/Receptionist plays a crucial dual role in supporting clinical operations and providing front desk administrative support. This position requires excellent organizational skills, a compassionate approach to patient care, and the ability to manage multiple tasks efficiently to ensure smooth office workflow.

Responsibilities

  • Greet and check in patients upon arrival
  • Answer phone calls and schedule patient appointments
  • Assist healthcare providers with clinical tasks as needed
  • Maintain patient records and update medical charts
  • Prepare patients for examinations and procedures
  • Collect and document patient medical histories and vital signs
  • Handle patient billing and insurance verification
  • Coordinate communication between patients and medical staff

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