Job Description
Job Description
We're looking for a friendly, organized, and dependable Customer Service & Dispatch Coordinator to become the voice of our company. You'll answer customer calls, schedule transportation, dispatch drivers, coordinate with healthcare facilities and transportation brokers, and support our day-to-day operations.
As Move Me Medical grows, you'll have the opportunity to take on increasing responsibilities and become a key leader within our company.
Responsibilities
- Answer customer calls and schedule transportation
- Dispatch and communicate with drivers
- Coordinate with healthcare facilities and transportation brokers
- Process payments and manage customer records
- Maintain client information in our transportation CRM
- Assist with billing, HR, and general office tasks
- Help resolve scheduling and operational issues
Qualifications
- Friendly, professional, and customer-focused
- Strong communication and organizational skills
- Comfortable using computers and learning new software
- Able to multitask in a fast-paced environment
- Customer service experience required
- Office, dispatch, administrative, healthcare, or transportation experience preferred
Why Join Us?
- $20.00–$23.00 per hour, based on experience
- Full-time weekday schedule
- Overtime and occasional weekend opportunities
- Performance-based raises and advancement
- Opportunity to grow into a leadership role
- Join a growing company where your work makes a real impact
About Move Me Medical
We are a Non-Emergency Medical Transportation (NEMT) company serving Los Angeles County. We provide safe, reliable wheelchair and gurney transportation while delivering exceptional customer service with professionalism and compassion.
To help us identify applicants who pay attention to detail, please include your favorite color in the first sentence of your application.