Front Desk Receptionist/Administrative Assistant

Job Description

Job Description

We are seeking a fun and vibrant Front Desk Receptionist to join our team at a busy medical practice. The ideal candidate will be responsible for handling front office reception and administration duties, including greeting patients, managing phone calls, sales and ensuring efficient patient flow.

Duties:

• Answering phone and greeting patients
• Scheduling Patients
• Charging out patients and collecting payments
• Sales
• Scanning
• Data Entry
• Restocking provider rooms, supplies and supplements
• Tidying staff rooms, Trash, Dusting, etc.
• Managing all package deliveries
• Schedule appointments
• Entering in Fullscript Prescriptions
• Calling in Prescriptions
• Conduct an Inbody Analyses and Blood Pressure & Entering in EMR system
• Conduct Emsella, HairMetrix, VO2max Treatments
• Check and respond to voicemails, messages, text messages and chats
• Sending/Responding to patient messages
• Follow up/reminder phone calls to patients
• Maintain patient records in compliance with HIPAA regulations
• Team Player
• Other duties to support administrative and other departments team members as assigned

Qualifications / Desired Skills:

• Experience working in a busy, vibrant office environment
• Punctual to work
• Passion for exceptional customer service
• Cheerful and welcoming disposition
• Ability to manage competing priorities and complete tasks with regular interruptions
• Highly organized, attentive to details, strong time-management
• Self-starting and committed to doing excellent work
• Strong verbal and written communication skills

Schedule:

• 8+ hour shift
• Afternoon shift
• Day shift
• Evening shift
• Monday to Friday
• No weekends

Education:

• High school or equivalent (Required)
• Medical Assistant (Not Required)

Experience:

• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Required)
• Customer service: 3 years (Required)