Front Desk Representative

Job Description

Job DescriptionBenefits:

• Training & development
• 401(k)
• Health insurance
• Paid time off

Job Summary


We are seeking a Front Desk Representative to provide exceptional customer service using excellent communication skills and a cheerful disposition. The ideal candidate is capable of multitasking while ensuring accuracy and efficiency.

This job is an in-person job located at our physical therapy clinic in Rancho Cucamonga, CA .
40-hours per week. Monday-Friday, 8:30am-5:30pm.

Responsibilities

• Greet patients and visitors as they arrive
• Answer phone calls and schedule appointments
• Manage voicemail and email messages
• Handle patient intake forms and all required documentation
• Pull and file charts
• Collect co-pays, co-insurance, and deductibles
• Support front office and billing staff
• On occasion responsible for opening or closing duties
• Maintain a clean and inviting environment

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software
• Effective time management and organizational skills