BILINGUALSPANISH DME and CRT Customer Service Rep

Published: 6/14/2022

Job Description

California Medical Pharmacy is a fast-growing Durable Medical Equipment and Medical Supply company in Los Angeles. We are looking for a Bilingual English/Spanish Customer Service Representative to join our team.

This role focuses on processing Durable Medical Equipment and Complex Rehab Therapy equipment orders for patients working closely with referral sources throughout the Los Angeles area.

Schedule:
Monday through Friday, 9:00 AM to 6:00 PM
Full-time position

Responsibilities:

Receive and process DME, and CRT orders
Enter patient and order information accurately
Communicate with patients, caregivers, and referral sources
Check insurance eligibility and request authorizations
Ensure accurate and complete documentation and order status
Provide helpful and professional customer service
Support patients and families as they receive the equipment and supplies they need

Requirements:

Must be bilingual in English and Spanish
Strong customer service and communication skills
Computer literate
Accurate data entry skills
Organized, reliable, and detail-oriented
Comfortable working with patients, insurance information, and medical orders

We are looking for someone who is dependable, team oriented, patient-focused, and able to work well in a busy provider environment.

Company DescriptionWe are a family owned company servicing pharmaceutical, medical supply and DME needs in Los Angeles for over 100 years

Company Description

We are a family owned company servicing pharmaceutical, medical supply and DME needs in Los Angeles for over 100 years