Job Description
Job Description
Customer Service Representative for mortgage broker located in the Irvine Spectrum area.
This is a Temporary to Hire position paying $20/hr. Hours are 8 am - 5 pm, Monday-Friday, with 1 hour unpaid lunch. Dress code is business casual. Benefits include Medical, Dental, and a 401 (k) with matching.
Essential Duties:
Screening applicants for loan eligibility and then transferring them to a loan officer
- Call Type: For starting off, it will be inbound only, as of now. However, may make outbound calls later on, as needed
- Quota: There is no set quota as of now. The main priority is just not letting any calls get by without addressing
- Training: The company will provide full training for the role
Experience:
Min 1 year Customer Service experience; call center experience is a plus, but not a must; Mortgage industry experience is preferred