Job Description
Job DescriptionDescription:
- Timely verification of insurance eligibility
- Gathers necessary information for complete pre-registration and authorization of procedures.
- Assists in the maintenance of current demographics in all registration applications updating information as necessary
- Evaluates incoming orders and determines appropriateness of prior authorization
- Acquires retro-authorizations as needed.
- Addresses guest inquiries related to coverage and authorization and/or directs to appropriate party.
- Answers billing company inquiries related to guests and procedures and/or directs to appropriate party.
- Works with scheduling and front desk staff to complete all tasks and responsibilities effectively and efficiently.
- Facilitates positive relations with customers during authorization process.
- Provides training for other staff members regarding prior authorization processes and practices.
- Works closely with all clinical areas to provide feedback on authorization needs and status.
- Demonstrates proficient use of communication equipment and computer technology
- Communicates in a positive manner with physician offices, patients and billing company with respect to insurance information, clinical notes and demographic information.
- Answers telephone and responds to all requests in a timely manner.
- Practices accurate and timely completion of scheduled and unscheduled work to maximize productivity.
- Adheres to radiation safety guidelines under the direction of the technologists and/or radiologists.
- Provide for patient care; comfort, safety and patient confidentiality.
- Ability to manage high patient volumes.
Requirements:
Education & Training - High School Diploma or Equivalent
Experience – 2 years Medical Office Environment
License / Certification - N/A