Job Description
Job Description
The Receptionist plays a crucial role in managing the front desk operations and serving as the initial point of contact for both internal and external communication. Reporting to the Operations Manager, this position supports a large administrative team by coordinating visitor reception, phone handling, scheduling, and various office management tasks to ensure smooth daily operations.
Responsibilities
- Manage front desk operations efficiently
- Handle incoming and outgoing phone calls professionally
- Welcome and assist visitors promptly
- Coordinate scheduling and appointment management
- Process and distribute incoming and outgoing mail
- Perform accurate data entry and maintain records
- Provide customer support and resolve inquiries
- Maintain office supplies and manage inventory
- Keep thorough and organized records
Preferred Qualifications
- 3+ years of experience in administrative support
- High school diploma or equivalent
- Strong customer service skills
- Proficient with Microsoft Office
- Excellent telephone etiquette
- Detail-oriented data entry skills
- Ability to multitask effectively
- Strong communication and time management skills
- Problem-solving capabilities