Job Description
Job Description
The Receptionist plays a key role in creating a welcoming environment by managing the front desk and providing excellent customer service. This individual is responsible for greeting visitors, handling incoming calls, and ensuring smooth communication within the organization.
Responsibilities
- Greet and welcome visitors professionally and courteously
- Answer, screen, and forward incoming phone calls
- Manage and distribute incoming mail and deliveries
- Maintain the reception area’s cleanliness and organization
- Schedule and coordinate appointments and meetings
- Assist with administrative tasks such as data entry and filing
- Provide information and support to employees and visitors
- Ensure security by following procedures such as visitor sign-in and access control