Job Description
Job Description
Pantry Porter is responsible for ensuring pantry areas, pantry storage rooms, and service stations remain clean, organized, and fully stocked to support smooth daily operations. This role plays a key part in maintaining a professional environment and ensuring that team members and clients always have access to the items they need.
Key responsibilities include:
● Maintain appropriate stock levels of snacks, beverages, coffee supplies, utensils, and pantry items across all designated areas.
● Monitor inventory daily and communicate restocking needs in a timely manner.
● Ensure all pantry areas remain clean, organized, and visually presentable at all times.
● Clean and maintain coffee machines, water dispensers, and other pantry equipment as needed.
● Properly store products and ensure all pantry spaces meet company standards.
● Provide support to employees or clients with general pantry-related requests or questions.
Daily Service & Expectations for Kitchens:
Coffee Machine Services (All Machines) :
● Replenish coffee beans
● Remove the hopper to refill the beans
● Replenish powders
● Reset waste bin
● Run rinse cycles
● Clean machine inside and out
● Brush off soluble caps/brew chamber
● Wipe down machine on the outside- empty drip tray
● Check filters for all coffee machines and submit requests via SLACK to change them
Inventory tasks/storage room:
● Properly store all inventory
● Separate sections for allergens
● Dry goods stocked properly in the storage room
● Inventory is properly labeled with the dates
● FIFO- stock rotation
● Ensure that all refrigerated products are stored in the appropriate refrigeration
● Break down cardboard boxes, take out trash & recycling
● Keep the stockroom always neat & organized
● Properly keep and sort expired products and products for donations ● Make list of items needed for next delivery and send it in before noon
Water machine services (All Machines) :
● Empty drip trays if water is collecting
● Reattach drip tray if it was removed
● Clean machine and wipe down the outside
● Check filters for all water machines and submit requests via SLACK to change them
Snack services:
● Take notes of what snacks are low in each kitchen.
● Restock the snack bins with the proper products.
● Check the peanut free kitchens to ensure no products containing nuts are present
● Stock snacks while practicing FIFO
● Always stock from the back to the front
● Make sure package labels are visible
● Remove any expired products from the kitchens
Fruit Service:
● Distribute all types of fruit to each kitchen on every floor
● Quality check the fruit before distributing out- do not put out any damaged fruit
● Make sure the fruit bowls are full in each kitchen, but do not overfill
● Every Friday afternoon remove the fruit from the floors.
Tea Service:
● Make sure to restock all tea service touch points.
● Take inventory daily and submit orders.
● Make sure to sanitize all tea containers.
Expired Products:
● Return any expired products to the storage room to then be counted
● Notify the supervisor of the expired
Meetings and Events:
● Make sure coffee is brewed.
● Put out snacks for meetings
● Make sure all equipment is up and running.
● Put out sugars/creamers, cups, stir stix in rooms requested
● Help the workplace team members with all food related set ups. (Happy Hours, Boba Bars, Catering, Onsite Events etc.)
Communication:
Help communicate issues to the clients workplace team and our internal Solutions Desk.
Work with the workplace team to provide updates to service.
Communicate snack requests through our slack channel..