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Scheduling Coordinator

SOSA BPO
locationSanta Ana, CA, USA
PublishedPublished: 6/14/2022
Manufacturing
Full Time

Job Description

Job Description

Job Overview
We’re looking for energetic, motivated, and goal-oriented professionals who enjoy talking with people and working in a fast-paced team environment.

This opportunity is ideal for candidates with backgrounds in customer engagement, SDR, BDR, appointment setting, hospitality, retail, or call center environments who are looking to grow their career in a professional office setting.

What You’ll Do:

  • Connect with inbound prospective customers by phone
  • Qualify and gather customer information
  • Schedule appointments and coordinate next steps with the internal team
  • Maintain organized notes and activity updates
  • Deliver a positive and professional customer experience
  • Support daily communication and administrative workflows

+ What We’re Looking For:

  • Strong communication and people skills
  • Positive attitude and strong work ethic
  • Comfortable handling high phone activity throughout the day
  • Organized and able to multitask in a fast-paced environment
  • Comfortable using Microsoft Office, Google Workspace, and computer systems
  • Customer service, sales support, SDR/BDR, scheduling, or call center experience is a plus
  • Bilingual English/Spanish is a plus

What We Offer:

  • Paid training
  • Strong Comission structure
  • Full-time stable schedule
  • Medical, dental, and vision benefits
  • Professional growth opportunities
  • Supportive and team-driven culture

Available Schedules:

  • 7 AM –4 PM
  • 9 AM – 6 PM

If you’re driven, coachable, and ready to grow professionally, we’d love to connect with you.

Apply today!

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Ability to commute/relocate:

  • Santa Ana, CA 92707: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Appointment scheduling: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Work Location: In person