Call Center/ Customer Service- Mortgage/Finance/Credit
Job Description
Job Description
Description:
The Credit Analyst is responsible for conducting credit investigations and analyzing credit information pertaining to loans. In addition, to verifying and updating credit information as requested by clients in support of the mortgage underwriting process, provides operational support to the production team through the course of the credit report supplement process.
- Customer problem resolution via the telephone
- Inbound consumer and client calls
- Word processing, including general correspondence and data entry
- Interface with customers regarding inquiries and complaints
- Effectively research internet for documentation to assist with verification requests
- Analyze credit files to determine cause of missing data, changes to credit data
- Must be PC literate with basic office skills.
- Basic typing (25 wpm)
- Possess effective written/verbal communication skills and strong customer service skills
- (a thorough - understanding of customer satisfaction.)
- Credit reporting, loan servicing, mortgage banking, and/or call center background
Company DescriptionDella Infotech Inc is in the staffing business for 10 years. Over the years, we have placed hundreds of candidates to various temp and permanent positions with our 50+ happy clients all over US and Canada including Fortune 500 corporations.
Company Description
Della Infotech Inc is in the staffing business for 10 years. Over the years, we have placed hundreds of candidates to various temp and permanent positions with our 50+ happy clients all over US and Canada including Fortune 500 corporations.