Job Description
Job Description
Quality Compliance Specialist II– Medical Device
Job Description
The Quality Compliance Specialist supports quality assurance activities in alignment with FDA, European MDD/MDR, and ISO regulations. Working under supervision, this role focuses on nonconformance (NCR) processes, data analysis, internal and external audits, service order records, supplier files, and monitoring key process metrics. The position requires frequent use of established industry practices, techniques, and standards to help maintain and improve the quality management system.
Responsibilities
- Participate in quality system activities and support internal and external audits in compliance with FDA, European MDD/MDR, and ISO regulations.
- Coordinate audit-related activities, including preparing documents, tracking audit requests, taking notes, scheduling conference rooms, and setting up communication channels.
- Interface with subject matter experts to clarify and respond to audit requests and ensure timely completion of audit actions.
- Work cross-functionally with other teams to track and manage NCR, rework, and deviation activities from initiation through closure.
- Assist with identification, segregation, investigation, and final disposition of affected product associated with NCRs, rework, and deviations.
- Identify and help implement continuous improvement activities within the quality management system (QMS).
- Maintain quality records in accordance with established procedures and regulatory requirements.
- Initiate and maintain supplier files on the approved supplier list, ensuring documentation is complete, accurate, and current.
- Gather and update supplier information as needed to ensure supplier files remain in compliance with internal supplier procedures.
- Manage Service Order Requests (SOR), including maintaining accurate records of SOR activities.
- Ensure NCR materials associated with SORs are managed to comply with 30-day post-receipt requirements.
- Maintain complete records of all SOR repairs and the costs associated with those repairs.
- Develop, implement, and maintain SOR data logs to support analysis and trending of service-related activities.
- Compile data and prepare presentations for periodic reviews of quality systems such as SORs and cost per SOR.
- Collaborate with cross-functional teams to compile and generate periodic quality reports in a timely manner.
- Work with cross-functional teams to track and ensure quality objectives established during management reviews are met.
- Support organizational goals, objectives, policies, procedures, QSR, and applicable FDA regulations through daily work activities.
- Perform other quality-related duties as assigned to support the overall effectiveness of the quality management system.
Essential Skills
- Bachelor’s degree and a minimum of 2 years of related experience in the medical device industry.
- Experience working within FDA and ISO-regulated environments, including familiarity with audits, NCR processes, and CAPA activities.
- Ability to compile and analyze data, interpret trends, and present information clearly to stakeholders.
- Competent document writing skills with strong attention to detail and accuracy.
- Excellent written and verbal communication skills for effective interaction with cross-functional teams and subject matter experts.
- Basic knowledge of current Good Manufacturing Practices (cGMP), FDA 21 CFR 820 Quality System Regulation (QSR), and ISO or other quality systems.
- Ability to understand and follow QMS procedures, including standard operating procedures (SOPs) and test methods.
- Proficiency with computer-based applications such as MS Word and MS Excel, and the ability to work with other office productivity tools.
- Strong time management skills and the ability to prioritize and multi-task in a fast-paced environment.
- Ability to operate effectively both as part of a team and independently, while demonstrating flexibility to changing requirements.
- Hands-on experience in quality assurance, quality control, or compliance within the medical device sector.
- Working knowledge of NCR and quality system processes, including data entry and documentation in quality systems.
Additional Skills & Qualifications
- Experience with FDA and ISO audits, including preparation, coordination, and follow-up, is a plus.
- Practical experience with NCR, CAPA, and deviation management is highly desirable.
- Experience in regulatory compliance and quality systems such as GMP and QMS is beneficial.
- Experience with compiling quality metrics for trending and preparing presentations for management or quality reviews.
- Familiarity with quality assurance methodologies, audit practices, and supplier quality controls.
- Exposure to service order management, repair tracking, and cost analysis related to service activities.
- Ability to collaborate with engineering, operations, and other cross-functional partners in a regulated environment.
- Strong analytical mindset and problem-solving skills to support continuous improvement initiatives.
- Interest in contributing to innovative cardiovascular medical technologies and advancing standards of care.
Job Type & Location
This is a Contract to Hire position based out of Santa Clara, CA.
Pay and Benefits
The pay range for this position is $35.00 - $40.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Santa Clara,CA.
Application Deadline
This position is anticipated to close on Aug 1, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.