Job Description
Job Description
The Natural Result, a premier plastic surgery practice in Folsom, California is looking to hire a Concierge to provide front desk and administrative support to practice operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Answers and screens telephone calls in a professional and timely manner; takes accurate messages with a high degree of professionalism and courtesy.
- Perform basic administrative/secretarial/reception duties.
- Coordinates calendars and schedules appointments, ensuring all parties are informed of and kept abreast of schedule awareness.
- Meets and greets patients.
- Provide general non-medical practice information.
- Managing customer/patient requests or patient related needs for surrounding their appointments, payments or procedure/treatments.
- Arranging transportation for post op patients.
- Distributes daily internal/external mail and overnight packages; sends and distributes faxes.
- Composes, types, and distributes professional correspondence and memoranda, E-mails and faxes, using individual initiative and as assigned.
- Proactively establishes, and maintains highly organized filing system, files correspondence and other records.
- Coordinates and arranges transportation arrangements
- Completes expense reports and processes invoices; ensures that correct account codes are used and required signatures obtained.
- Coordinates consultations including but not limited to preparing and distributing appointment materials, preparing patient rooms, rooming patients, and following up on patient documents.
- Orders and maintains supplies, coordinates equipment maintenance.
- Assists the Practice Manager with development and implementation of department systems and procedures as needed.
- Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing.
- Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
- Assists with special projects as assigned.
- Performs other related duties as assigned by management.