Job Description
Job DescriptionConnect People with Purpose: People & Culture SpecialistAt Filoli, the heartbeat of our organization is our people. We are looking for a People & Culture Specialist—a versatile, detail-oriented coordinator who can seamlessly shift from administrative precision to warm, human-centered employee engagement.The Role: The Heart of Our Daily OperationsReporting to the Resourcing & Training Manager, you will keep day-to-day People Operations running smoothly. You will be a trusted partner across the entire employee lifecycle—supporting Talent Acquisition, managing digital scheduling systems, and crafting a joyful employee experience.
The Details
Location: Gorgeous Filoli Historic House & Garden
Position Type: Full-time, Non-Exempt, Hourly, Benefit Eligible
Schedule: Typical schedule will be Friday - Tuesday from 9:00am - 5:30am. This is a flexible schedule that includes weekends and occasional evenings. Because our property thrives on weekends, you will be the key "on-the-ground" People & Culture presence for our staff and managers during weekend hours.
Hourly Range: $35.00 to $38.00 per hour (Depending upon candidate experience)
Key Areas of Impact
- Talent Acquisition & Resourcing: Partner with our Talent Acquisition Manager to coordinate interview calendars and day-of logistics. You'll conduct warm, engaging phone screens for seasonal applicants and coordinate their onboarding and offboarding.
- Workforce Scheduling & Systems: Serve as our Rotageek scheduling champion. You’ll manage shift swaps, track certifications, input availability, and—crucially—help managers solve sudden weekend staffing gaps and call-outs.
- Employee Experience & Communications: Draft and design our vibrant internal newsletters, maintain our team communications calendar, and coordinate our annual wellness initiatives, employee events, and Service Awards program.
- Lifecycle Documentation & Compliance: Process essential HR paperwork (offer letters, promotions, status changes) via DocuSign, maintaining highly accurate, audit-ready digital files in our ADP system.
- Weekend Stewardship & Support: Serve as the go-to, friendly face of P&C on Saturdays and Sundays. You'll answer general policy questions and confidently escalate any urgent safety or employee relations concerns to P&C leadership.
Success Profile: Who You Are
You are an approachable, proactive self-starter who loves solving puzzles and believes that exceptional customer service is just as important for internal staff as it is for our external guests.
- The Experience: Minimum of 1 year of HR experience in a generalist or coordinator role, with proven experience using an HRIS or applicant tracking system (ADP experience is a plus!).
- The Background: High School Diploma with experience in hospitality or customer service is required (an Associate or Bachelor’s degree in HR or Business is desirable).
- The Technical Toolkit: Strong proficiency with Google Workspace and Microsoft Office Applications.
- The Mindset: A natural collaborator who values diversity, equity, accessibility, and inclusion (DEAI), treating every team member with equal dignity and respect. A valid Driver’s License is required.
Physical & On-Site Reality: Our historic property is expansive! You must be comfortable walking across uneven terrain, climbing stairs, sitting at a computer, and occasionally lifting or carrying up to 20 lbs to support employee events.
The Filoli Community
We operate with a culture rooted in integrity, hospitality, and continuous learning. In this role, you will play a direct part in making Filoli a workplace where everyone feels seen, valued, and supported.Ready to make a difference for the team that makes the magic happen? Apply today!